Summer is here, but for us at HydX it makes no difference.
We will continue to deliver original spare parts with the same level of commitment and availability.
“For us, being there for the customer is a given, which is why Hydx are open all summer,” says HydX’s Sales Manager Henrik Pålsson.
Ever since its establishment in 2009, HydX has held flexibility and availability in high value and we offer our customers the best service possible. We are proud of meeting our customers’ wishes and being able to deliver original spare parts from our world-leading partners, such as Danfoss, Scanreco, Black Bruin, Parker, Reggiana Riduttori, Slack & Parr, Delta Power Company and Bosch Rexroth.
This is why our priority is to be fully staffed at both the office and warehouse over the whole summer. This means that our customers can rely on fast and reliable delivery, also going forward.
“An order that comes to our warehouse in Ystad before 2 pm CET, will be sent the same day,” explains HydX’s Sales Manager Henrik Pålsson. “Even though we are still in the midst of a pandemic and it is the holiday season in Sweden, we have competent personnel on site. We are here for you, our customer, just like always. All you have to do is send an email or call, and we will do our utmost to help you.”
Our order intake has been large in 2021 and the interest in our products and services continues to grow. At the same time, many of the world’s producers and suppliers are impacted by the pandemic, which naturally affects our lead times. Despite these circumstances, which are out of our control, we still have an extensive warehouse full of high-quality products, and the majority of our customers have received the same excellent service and delivery times as usual.
“The current situation is challenging for us all and in order to reduce the risk of long lead times, we recommend placing your orders well ahead of time. It will make things easier for all of us,” says Pålsson. “Most likely we will have the spare part you need, but in the unlikely case that we don’t, our competent staff will point you in the direction of the appropriate replacement part.”
Any questions or feedback? Contact our staff by email or telephone. We are open all summer, as usual.