Customer-Centred Partnerships

In 1983, the first wheel loader rolled out of Ljungby Maskin in Småland. Since then, more than 5,000 wheel loaders have been delivered to customers around Europe. The company produces around 200 machines every year and is a relatively small, niche company, which in every respect must always be better than its competitors.

"We need to have a partner who is willing to cooperate, take on the challenges that come, and constantly adapt to our end customers. HydX does that," says Jimmie Pettersson.

The company constantly develops its machines together with its customers, which means that the machines that leave the factory are often customised. Many practical solutions are incorporated into today's standard machine. Customers have specific wishes and special needs, which develop and place high demands on excellence and innovation in areas such as design, mechanics, hydraulics, and electronics.

It also means that the company's partners need to be responsive, flexible, extremely competent, and keep up with the constant developments.